RETURN AND REFUND
You have 28 days to decide if the item bought is right for you.
The return shipping costs will be born by you. When returning products we kindly ask you to fill in the enclosed return slip. Please provide the following info: your name and order number. If you don’t have the return slip, you may print it from here:
The purchase amount will be credited no later than 7 days after we have received your returned item(s).
We only accept return of items bought through this webshop.
EXCHANGE OF ITEMS
If you wish to exchange your item(s), we need you to return the item(s) and place a new order for new items.
For further information please read our terms and conditions here
COMPLAINT
KABOOKI is a quality product. We do our best to make sure that you have received a high quality and non-faulty product. If, despite this you find visible faults on the product(s) we kindly ask you to fill in the return form enclosed in your shipment – indicating your complaint.
All shipments are checked prior to shipping. If you detect handling mistakes we kindly ask you to indicate this on the return form.
HAVE YOU LOST THE RETURN FORM? PRINT IT FROM HERE
The two-year return rule applies when you shop at www.kabooki.com
If you have questions please contact us at support@kabooki.com or call us at +45 9627 5520.
Please have your order number ready when calling about complaints.
EU LEGAL DISPUTE SYSTEM
The European Commission has launched a new legal dispute system to ensure the consumers an easier way to settle their dispute with European and Danish webshops.
Press this link if you have a problem with a trader regarding a product or service.
